Valross Capital and its affiliates, (collectively referred to herein as “Valross Capital”, “we”, “us”, or “our”) respect its clients’ right to privacy and to fully comply with our obligations in accordance with the requirements of the National Privacy Principles of the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000 (Cth).
In general, we will not use or disclose such information collected about you otherwise than for the purposes set out in this Policy, for a purpose you would reasonably expect, a purpose required or permitted by law, or a purpose otherwise disclosed to, or authorised by you.
While information is an important element in our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Valross Capital.
In order for Valross Capital to provide our Clients with the necessary services they have sought from us, we will from time to time, be required to use and also to disclose our Client’s personal information to third parties.
How Valross Capital will use our Client’s information
Apart from the necessity to collect your information in order to provide a service to you or maintain our relationship with you, the purposes for which we would generally collect and use your personal information will include:
- complying with legislative and regulatory requirements;
- performing our administrative operations, including accounting, risk management, record keeping, archiving, systems development and testing and staff training;
- managing our rights and obligations in relation to external payments systems;
- conducting market or customer satisfaction research;
- inviting you to other events that may interest you;
- developing and identifying products and services that may interest you.
How we will safeguard your information
Our Client’s personal information is generally held in the Client’s Client file. Information may also be held in one or more computer database. Valross Capital will at all times seek to ensure that the personal information collected and held by it is protected from misuse, loss, unauthorised access, modification or disclosure. At all times Client’s personal information will be treated as confidential and any sensitive information is treated as highly confidential. All paper files are stored in lockable cabinets, which are locked out-of-hours. All computer based information is protected through the use of access passwords on each computer and screen saver passwords.
In the event a Client ceases to be a Client of Valross Capital, any personal information which is held about the Client will be maintained in a secure off site storage facility for a period of 7 years in order to comply with legislative requirements, following which time the information will be destroyed.
How you can access your information
If at any time you wish to obtain information we are holding about you, feel free to email us at firstname.lastname@example.org